Privacy Policy
1. Introduction
Welcome to 5minutemenus ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines the types of information we collect from users ("you", "your") and how we use, disclose, and safeguard that information.
2. Information We Collect
When you use our Service, we may collect the following types of information:
• Personal Identification Information: This includes your name, email address, phone number, and any other information you provide during account registration or while using our Service.
• Payment Information: We collect payment details when you purchase our services through Razorpay, our payment gateway partner. This may include your credit/debit card information and transaction history. Please note that we do not store your payment information on our servers; it is securely processed by Razorpay.
• Technical Data: We may collect information about the devices you use to access our Service, including your IP address, browser type, operating system, and activity on our website (e.g., pages viewed, links clicked).
• User-Provided Content: Any content you add to the Service, such as menu items, business details, or other data related to your use of our platform, is stored in our database and accessible to us.
3. How We Use Your Information
We use the information we collect to:
• Provide and Improve the Service: We use your data to create and manage your digital menus, provide customer support, and improve the functionality of our SaaS.
• Data Access: As the service provider, we have access to all information that users enter into our platform, except for passwords, which are securely hashed. This includes but is not limited to menu items, business details, and other related content you input into the system. We access this data strictly for operational purposes, such as troubleshooting, enhancing the service, and ensuring compliance with our terms.
• Process Payments: Your payment information is used to process transactions securely through Razorpay.
• Communicate with You: We may use your contact information to send you updates, respond to your inquiries, and provide customer service.
• Analyze and Enhance User Experience: We may use cookies and similar technologies to understand how users interact with our Service, enabling us to enhance user experience and service performance.
4. Data Sharing and Disclosure
We do not share your personal information with third parties, except in the following cases:
• Payment Processing: We share your payment information with Razorpay to process transactions securely.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
• Service Providers: We may share your data with trusted service providers, such as Supabase, who assist us in operating our website and providing our services. These providers are bound by strict confidentiality obligations and use your data only for the purpose of providing their services to us.
5. Data Storage and Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you choose to close your account, we will delete or anonymize your data, except for information required to comply with legal obligations or resolve disputes.
7. Your Rights
You have the right to access, correct, update, or delete your personal information. If you wish to delete your account, please email us at chaitanya99j@gmail.com with your request. We will process your request as soon as possible and confirm once your account has been deleted. Please note that some information may be retained as required by law or for legitimate business purposes.
8. Use of Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand user behavior, track your preferences, and improve our services. You can control or disable cookies through your browser settings, but this may affect your ability to use certain features of our Service.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email Address: chaitanya99j@gmail.com
Phone Number: +91 7588705500
Postal Address: 08, Anupram Row House, Mahajan Nagar, Ambad link-road, Nashik - 422010